Return Policy

Upon receiving your vehicle, a 15-day window opens for potential returns or exchanges, regardless of the time you received it. This timeframe allows for thorough inspection and the option to return or exchange the vehicle for any reason without explanation. For initiating such a request, we require notification by 5:00 PM Pacific Time on the 15th day post-delivery, considering the delivery day as day zero. Kindly send this request via email.
For those who are interested in repurchase, the vehicle must be located at the buyer’s location to carry out this process. GLENS AUTO SALES dealership guarantees the purchase of the car at its original full price.
We ensure comprehensive insurance coverage within this period, except in cases of accidents involving alcohol or drugs.
It's important to note that GLENS AUTO SALES CANNOT ACCEPT returns if the vehicle:

• Has undergone modifications
• Has been damaged or involved in an accident
• Is not in its original delivered condition
• Has been used as collateral for a loan

Shipping

At GLENS AUTO SALES, our utmost goal is to ensure an unmatched customer experience when purchasing vehicles. We aspire to be your comprehensive solution for all automobile requirements. Through strategic partnerships with industry experts, our aim is to build lasting connections and provide top-quality vehicles for the future. GLENS AUTO SALES streamlines the delivery process for all our offerings. We take the responsibility of making shipping as seamless and hassle-free as possible for our customers. Our proficient logistics team ensures the prompt and secure delivery of your vehicles. Rest assured, your automobiles will be well-protected during transit. We provide cost-effective shipping choices to any destination within the United States or Canada.

At GLENS AUTO SALES, it is essential for customers to complete the required fields accurately when using the contact dealer button. These fields include their name, phone number, and email address.

When a customer fills out the contact form on GLENS AUTO SALES website and presses the “contact dealer” button, they initiate a communication process with the dealership. Providing accurate and complete information in these fields ensures that the dealership can effectively respond to the customer’s inquiry.

Firstly, providing a clear and correct name helps the dealership identify and address the customer by name in their response. This personalized approach can make the interaction more engaging and efficient.

Secondly, a valid phone number is crucial for follow-up communication. The dealership may need to call the customer to discuss financing options, schedule test drives, or answer any questions they might have. Having an accurate phone number allows for seamless communication between the customer and dealership.

Lastly, an up-to-date email address is essential for sending important information such as vehicle details, pricing information, or updates on inventory. Customers should ensure they check their email accounts regularly after submitting their contact information to avoid missing any crucial communications from GLENS AUTO SALES.